I wish to make a comment to the airline directly


On behalf of your Airline please accept our apologies that you did not enjoy your recent flight.

As a Travel Agent we act as your booking agent and to avoid confusion would recommend you contact the relevant airline directly in regards to submitting a complaint to them.

Please click on the airline name below remembering to follow any additional instructions.

EASYJET: Enter the email address directline@multicom.co.uk rather than your own email.

RYANAIR: Enter the email address ryanair.dlf@gmail.com rather than your own email.

FLYBE: Enter the email address as directline@multicom.co.uk rather than your own email.

AER LINGUS: You will need to complete the 'post flight' form and use the email directline@multicom.co.uk

TUI: Submit a complaint form online

THOMAS COOK: Use the 'make a complaint' option

NORWEGIAN: Submit online using the 'feedback' form

For all other airlines please email the team at support@directline-flights.co.uk

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