Answers to frequently asked questions


Changes to your booking

Customer Service

Check-in and Travel Information

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Delayed or Cancelled Flights

Hand/cabin baggage

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Hold baggage (suitcases)

See all 7 articles

How do I get into my booking?

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Passports and ID

Reserved seating

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Special Assistance

Taking sports equipment

Tickets and boarding passes

Travelling with children and pets

Travel insurance